This Privacy Policy explains how iDecide collects, uses, and protects your personal information. We are committed to maintaining the highest standards of data protection and privacy.
At iDecide ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our life planning platform and services.
This policy applies to all information collected through our website, mobile applications, and services (collectively, the "Services"), as well as any related services, sales, marketing, or events.
By using our Services, you consent to the data practices described in this statement. If you do not agree with the practices described in this Privacy Policy, please do not use our Services.
We collect information you directly provide to us, including:
We automatically collect certain information when you use our Services:
We may receive information from third parties, including:
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
We may share information when you explicitly consent, such as when sharing documents with family members or advisors.
We may share information with trusted third-party service providers who assist us in operating our Services, including:
We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of iDecide, our users, or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement military-grade encryption and security measures to protect your sensitive information and documents.
We employ comprehensive security measures to protect your personal information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Information: Retained while your account is active and for a reasonable period after deactivation
Document Storage: Retained according to your preferences and legal requirements
Usage Data: Typically retained for 2-3 years for analytics purposes
Legal Documents: May be retained longer to comply with legal obligations
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Depending on your location, you may have the following privacy rights:
Request access to your personal information and receive a copy in a portable format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to certain legal limitations.
Request restriction of processing your personal information in certain circumstances.
Object to processing of your personal information for direct marketing or legitimate interests.
Withdraw consent for processing where we rely on consent as the legal basis.
To exercise your privacy rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframes required by applicable law.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information internationally, we implement appropriate safeguards to protect your information, including:
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through our Services.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: compliance@idecide.co
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM AEST
We are committed to resolving any concerns you may have about your privacy and our collection or use of your personal information.
iDecide Privacy Policy - Version 1.0
Last Updated: 30 June 2025
Effective Date: 30 June 2025